$14.25 to $16.50 per hour
Available Positions for Customer Service Representatives! OfficeTeam has a fulfilling career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Financial Services industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. This Golden, Colorado Customer Service Representative position could be for you, if you're available for a short term temporary-to-fulltime opportunity. Responsibilities - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Receive and place telephone calls - Field and send written business correspondence - Provide accurate, friendly customer service in a timely fashion
- Experience performing extensive research to resolve complex customer inquiries - Deep understanding of customer service - CRM experience - Export customer service experience - Import customer service experience highly desired - Command of customer information files - Adeptness in KYC (know your customer) - Strong communication skills, both verbally and in writing - Ability to interact effectively with internal and external partners and clients/customers - Proficiency with Microsoft Office required - Positive attitude and an engaging businesslike approach - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Ability to navigate multiple computer systems and applications - Customer service and office administrative skills If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-###-#### for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Associated topics: answer, call center, client, client service, customer care associate, customer care representative, phone, representante de servicio al cliente, telephone, telephone service representative