Job Description: Key Responsibilities Performs installs, moves, adds and changes as required Installs and maintains enterprise servers, mainframe, high-end networking and complex product configurations, servers, storage-subsystems and drives Takes responsibility for additional follow-up, testing and troubleshooting services or problem escalation. Ensures a high level of customer satisfaction throughout the service delivery transaction. Technical and Behavioral Skills High school diploma or GED required 2 or more years of experience in a field service support role deploying and supporting server and storage systems such as Dell, HP or IBM servers, Cisco networking, and Hitachi or EMC storage arrays. Ability to troubleshoot and repair enterprise-level software and hardware issues. Excellent problem solving skills where problems may be complex or hard to diagnose. Strong oral, written, and interpersonal communication skills to work effectively with internal and external customers A+, HP, Cisco, Dell and EMC certifications are highly desired
Associated topics: cadence, circuit, design engineer, digital, engg, engineer i, engineer iii, h/w designer, hardware designer, rf
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.